A gamified digital solution designed to foster community engagement and competition to drive sustainable habits. Think Sustainability League.

CAPSTONE PROJECT / iOS APP / UX DESIGN

Project

Academic, UX Diploma

Duration

10 weeks (May - July 2024)

My Role

One of one UX Team

Tools

Figma, FigJam, Pen, Paper
problem space

Climate Change

We are witnessing climate change, but social responsibility, and even awareness, are low.

Latest studies are showing that only 63%* of Canadians perceive climate change as a crisis requiring immediate attention.

Source: ReClimate*
RESEARCH QUESTION

I came up with a research question to tackle this problem.

“What barriers prevent Canadians from changing their perception and taking meaningful steps toward climate action?”

SEcondary research

What I found

Perception Gap

Individuals feel their efforts are insignificant. This creates weak social expectations for climate action.

Distance Gap

Is the view that something is a distant and relatable threat. Both hinder collective sustainability efforts.

primary research

Backing it up with primary research

"It's hard to feel like you are making an impact when someone next to you may be letting your efforts go to waste."
Research Participant, Age 27 - Vancouver, BC
"I don't really know much on the topic in general."
Research Participant, Age 31 - Vancouver, BC
"If anything worries me about the future, it's not sustainability related."
Research Participant, Age 33 - Vancouver, BC
Project Goal

My goal was to tackle the perception gap

According to my research insights, the best way to do with was to tap into the idea of collectivism, to make sure efforts are showcased and socially rewarded.

Ultimately this would achieve the desired outcome of increasing social expectations and empowering increased sustainable action.

define

Jake's perspective allowed me to focus on the right features

Jake embodies the target user for Rally, as he wants to minimize his carbon footprint but doesn't see tackling climate change as solely his responsibility.

He knows he can probably do more, but he wants to make sure everyone is making an effort together.

how might we?

“How might we foster a sense of collective action towards sustainable habits using a digital solution?”

Define

Design Hypothesis

I believe that a team structure, gamification and rewards will enhance user experience, increase engagement and foster a sense of community which will ultimately contribute to closing the perception and distance gaps and to drive sustainable actions.

wireframing & prototyping

First Sketches

Sketches allowed me to bridge the gap between design requirements and the product itself.

Low-Fi Prototype

A Low-Fi digital copy of my design allowed me to quickly test the concept with users.

Hi-Fi Prototype

Hi-Fidelity prototype was built to refine the task flow to ensure it's intuitive and engaging.

wordmark & branding

Why Rally?

I chose the name Rally because in tennis, it can describe an exchange of shots where no one is explicitly trying to win the point.

This is the type of friendly competition experience that I’m aiming to achieve. Let's just Rally!

Prototyping

Hi-Fidelity Prototype

High Fidelity Prototype Link

Outcomes

Simplified CO2 Metrics

Early testing revealed the need for more relatable ways to describe CO2 emissions. The goal is to put everything in layman's terms, making it easier for users to understand their impact.

Positive User Feedback

Overall, users find the product fun and engaging. They appreciate the gamified elements and the sense of accomplishment from contributing to a team.

Community Building

Rally has the potential to foster a strong sense of community, with neighborhoods coming together and developing a collective spirit through friendly competition and shared sustainability goals.

Marketing Website

Next Steps

User Testing

Investigate how to best authenticate these actions without deterring users. What about bad actors?

Authentication Actions

More in depth user testing can help shed light onto whether the concept is feasible and the design requirements are on the right track.

Rewards

Investigate rewards that make business sense and that can further incentivize users.

Integration & Machine Learning

Authenticating actions could be implemented with integrations with apple watch and other digital watch products as well as apps like Strava. Machine learning could also be used to detect certain movements.

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